Refund policy

We want you to be fully satisfied with your purchase from Luvless Co & Firm LLC. If for any reason you are not completely happy, our return policy ensures a smooth process.

1. Returns

• Returns are accepted within 30 days of purchase.

• Items must be unused, unopened, and in original packaging.

• To initiate a return, please contact us at luvelesscofirmllc@consultant.com with your order number.

2. Non-Returnable Items

• Opened or used cleaning products.

• Gift cards or downloadable digital products.

• Clearance or final sale items.

3. Refunds

• Once your return is received and inspected, we will notify you of the refund status.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, contact us at luvelesscofirmllc@consultant.com.

5. Shipping Returns

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Please use a trackable shipping method to ensure delivery.